Shipping Policy

Below you will find the average delivery time for all our packages.

Once an order is placed, we take 1–3 working days to process it. During weekdays this is typically one working day; orders placed on a Friday evening or over the weekend may take slightly longer. Once your order has been processed, it will be dispatched directly from our warehouse.

Please note that delivery takes on average 5–9 working days after dispatch, as all orders are shipped from overseas. This international shipping schedule allows us to offer high-quality products at competitive prices. We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

Shipping costs

We cover the shipping costs for every order. All products are delivered to your door completely free of charge — no minimum order quantity required.

Shipping your order

Once you've found the perfect piece in our collection, we process and ship your order as quickly as possible. To maintain competitive pricing and high product quality, we work with trusted international shipping partners. Your order will be dispatched directly from our warehouse once it has been fully processed.

After you've placed your order, you can track it here.

If you have any questions about your order or our shipping policy, feel free to reach out to us at info@daltonandmercer.com. We're happy to help.